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Contact Us Return Policy for broken or defective items If an item reaches you in less than satisfactory condition, please contact us immediately At dansdeals@live.com and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 21 days of receipt of merchandise. You must report a lost, broken or missing item immediately! Do not whate e-mail us immediately at dansdeals@live.com OR shoppingforonline@yahoo.com Return Policy for non-defective, non-broken items Returns for non-defective, non-broken items must be made within 21 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns. Returns cannot be accepted after 30 days. There are no returns on catalogs or imprinted items. Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or signs of been used or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements. Please contact Customer Service for return authorization before returning merchandise. At dansdeals@live.com OR AT shoppingforonline@yahoo.com If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded. Yes. We guarantee that all of our products will be free from defect and will be as pictured and described on our website. If you or your customer receives a product that does not meet our guarantee, we will ship a free replacement at no charge to you or credit your account. Certain items may have an additonal warranty from the manufacturer. If this is the case, it will be stated in the description. Contact Us Hour of Operation: 10:00 am - 5:00 pm mailing adress Shopping For Online 19 rutter rd Halifax, Pa.17032 Are e-mail us at shoppingforonline@yahoo.com or dansdeals@live.com and we will get back to you with in 48 Hr. ship internationally? We only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses. Sorry Most of our orders ship within 2 business days, however occassionally it may take longer. Also, it can take up to an additional 24 hours for us to input all the tracking numbers into our system. If it has been more than three business days and you still don't see a tracking number, please contact us using the "Contact Us" link on this website. One other note: by default we ship orders going to a physical address within the Continental United States via UPS Ground. However, if you have a very small order that weighs less than 1 pound, your order may be shipped via USPS Priority Mail. The nice thing about Priority Mail is that your customer will get it much faster than they would through UPS Ground (usually around 5-6 business days rather than 7-10). However, the tracking number will not appear in your Purchase History or be emailed to you. Please simply contact us and we will send you the USPS Confirmation number, which you can use to track the package at www.usps.com
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